AI applied to your business

Where to start with AI?

The answer is a Digital Employee from XMACNA: an AI agent for businesses that GETS WORK DONE, beyond simply answering questions. It combines software and AI to automate any process — sales, customer service, operations, back office — and connect to any system.

+600 Digital Employees in operation· +25% impact on revenue· Rede Supera· Instituto Mix· Redigir· Rock Content
What is a Digital Employee

Not a chatbot. It connects, decides, and takes action on its own.

Chatbots follow scripts. A Digital Employee connects to your systems, understands context, makes decisions, and sees the process through — in sales, service, operations, or back office — delivering each result ready for the human team. It’s process automation with AI, not just another response robot.

Connects to your systems

Intelligent Dashboard, ERP, spreadsheets, WhatsApp — any system.

API

Decides and executes

Consults memory, context, and your business rules — and acts independently.

AI

Records and improves

Every action becomes data and a task in the Intelligent Dashboard, so the next customer interaction starts with more knowledge.

no manual work
+600Digital Employees in operation
/
Sales, service, operations, and back office
/
Integrates with any system
/
24/7no queues, no overtime
/
Fills the Intelligent Dashboard automatically
/
6/10contacts turn into scheduled visits
/
Speaks with your brand’s voice
/
Long-Term Memory that doesn’t forget
/
Team of carbon and silicon
/
How to use AI in your company

From questions to AI in production.

AI implementation doesn’t start with choosing a tool. It starts with an assessment: where AI can create value first, which decisions it should make, and which results need to be tracked in the Intelligent Dashboard. XMACNA handles the cognitive design, operations, and continuous improvement — in any area of your business.

01

Where does AI create value first?

We map sales, service, operations, back office, and finance to find the highest-return process.

assessment
02

How should AI act?

Cognitive design of the process: context, memory, business rules, integrations, and when to involve a human.

cognitive design
03

Who goes into operation?

A Digital Employee takes over the process in your brand’s voice, executes 24/7, and records everything for the human team.

operation
04

What improves with each cycle?

Every interaction, summary, and result feeds the Intelligence Cycle: today’s Digital Employee is better than yesterday’s.

intelligence cycle
From assessment to launch

How we start.

You don’t buy off-the-shelf AI. XMACNA designs, builds, and operates a custom Digital Employee — and supports you in evolving it.

  1. 01

    Consultation and Analysis

    We understand your challenges and where AI creates value first — sales, service, operations, or back office.

  2. 02

    Design and Customization

    We design the cognitive process: rules, memory, integrations, and your brand’s voice.

  3. 03

    Development and Testing

    We build the Digital Employee and rigorously test it before it interacts with any customer.

  4. 04

    Implementation and Training

    We launch it with connections to your systems and prepare your team to work alongside it.

  5. 05

    Continuous Support and Optimization

    The Intelligence Cycle continues: we monitor, adjust, and evolve — today's DE is better than yesterday's.

See the AI at work

Conversation turns into a sale. And into data.

While a lead chats, the Digital Employee qualifies them, decides the next step, and updates the Intelligent Dashboard automatically, without anyone entering data. Don’t believe it? Try it!

intent detected opportunity created
F Digital Employeeonline now
I want to start with AI in my company, but I don’t know where to begin.
Let’s find where AI can make a difference first. Is your biggest bottleneck in sales, customer service, operations, or back office?
Sales. The lead comes through WhatsApp and we take too long to respond.
Great first case: I qualify the lead immediately, decide the next step, and record everything on the Intelligent Dashboard — automatically.
Intelligent Dashboard

Dashboard that fills itself

sourceWhatsApp · paid media
pain pointslow response time
next stepassessment scheduled
result

Response in seconds, 24h

3,1s

Average response time with an active Digital Employee — day, night, and weekend, no queue.

The path of a message

Every conversation turns into operation.

WhatsApp is just the entry point of the demo. From the first message to decision and registering on the Intelligent Dashboard, the Digital Employee leads the process end-to-end — in sales, service, or operations — and alerts a human at the right moment.

Message arrives on WhatsApp Digital Employee understands and leads Decision resolves or calls human Intelligent Dashboard becomes data and stage
Carbon and silicon team

XMACNA for Sales: AI-first sales.

One of XMACNA's products combines the Conversation Portal, Intelligent Dashboard, and Digital Employee to create an AI-first sales operation: leads are handled, qualified, recorded, and routed without manual data entry.

X
XMACNA Conversation Portal · Intelligent Dashboard
Digital Employee online
New lead · WhatsApp Source: commercial campaign
qualifying

Hi, I wanted to understand how XMACNA would help my sales team.

Sure. I will understand your lead volume, response time, and the stage where most opportunities cool off.

We have many conversations and little funnel visibility.

Perfect. I registered the opportunity and already set the next step in the Intelligent Dashboard.

Qualified leadcontext saved
Dashboard updatedzero manual typing
Conversation Portal commercial service conversation

The inbox where your team manages WhatsApp, phone, and digital conversations, with context, tags, private notes, and smooth handoffs to human colleagues.

  • Centralizes conversations and customer history
  • Organizes queues, tags, and human service
  • Provides visibility for carbon and silicon teams
Intelligent Dashboard AI-first CRM data

The CRM that updates itself: each conversation becomes a contact, an opportunity, a stage, a summary, and a next step, giving your sales team the information to act with precision.

  • Automatically creates and updates opportunities
  • Transforms conversation into structured data
  • Shows pipeline, status, and history in real time
Digital Employee commercial execution AI-first

The AI agent that responds 24/7, understands intent, qualifies leads, schedules appointments, brings in a person when needed, and keeps your sales process up to date.

  • Conducts consultative sales with the brand's voice
  • Works via text, audio, and smart calling
  • Learns with memory and Intelligence Cycle
Intelligence Cycle

Learns. Remembers. Improves.

Every conversation, decision, and result goes back to the system as Long-Term Memory. Through the Intelligence Cycle, today's Digital Employee is smarter than yesterday's — and gets better with every interaction, in any area. Underneath, several of the world's best models: multi-model architecture that evolves without you changing anything.

Real-world results

Who is already operating with XMACNA.

Don’t believe it? Try it. But first, hear from those who already deployed Digital Employees to work — and see the real numbers behind it.

"The use of Artificial Intelligence caused a true revolution at Redigir. We implemented it across all areas — from Sales to Educational, from Communication to IT — with impacts reaching 30% in improvement of the main operations."
RodrigoCEO · Plataforma Redigir
"Artificial Intelligence is no longer the future — it needs to be the present. XMACNA applies cutting-edge technology to business. In 5 years, there will not be a healthy company without Digital Employees."
Marina XavierCPO · Rock Content
"We went from 1 out of every 10 contacts scheduling a visit to 6 out of every 10. The Digital Employee qualifies and schedules alone, at the time the student appears — becoming a central part of our recruitment."
Alex CavalheiroCEO · Instituto Mix
+600Digital Employees in operation
+100%scheduled visits vs control group Rede Supera
6/10contacts schedule visits Instituto Mix
30%improvement in key KPIs Redigir
Your technology team

The XMACNA team becomes yours.

IT, AI and Research & Development — without building anything internally. You get a specialized team (carbon and silicon), cutting-edge software and state-of-the-art AI for a fraction of the cost of hiring, training, and maintaining everything in-house. You focus on the business; XMACNA executes the technology.

Specialized team

Engineers, cognitive designers, and researchers — carbon and silicon.

IT + R&D

Cutting-edge software

Proprietary Digital Employees platform, ready and evolving.

ready

State-of-the-art AI

Multi-model architecture, always with the world’s best models.

fraction of the cost
Multi-model architecture

The best models in the world, at your business's service

We combine the main AI models on the planet and choose the best for each task — swapping the engine without changing your Digital Employee.

OpenAI
OpenAI
Azure
Microsoft Azure
Google
Google
Claude
Anthropic
Meta
Meta
Grok
X.AI
DeepSeek
DeepSeek
AWSPowered by AWS
MetaMeta Tech Provider

Technology changes every week; your Digital Employee keeps executing and delivering results.

Frequently asked questions

AI applied to businesses.

What is a XMACNA Digital Employee?+

It is an AI agent designed to perform real processes within the company. It chats when needed but also consults systems, records information, triggers workflows, follows tasks, and delivers ready work for the human team.

Does XMACNA only do commercial automation?+

No. The commercial front is a strong use case, but XMACNA works in innovation, digital modernization, custom software, and AI process automation. The project starts at the company’s bottleneck: customer service, operations, system integration, data analysis, or internal routines that need speed.

What is XMACNA Sales?+

It is an AI-first commercial product that combines Conversation Portal, Intelligent Dashboard, and Digital Employee. The package manages leads, qualifies opportunities, records everything on the Intelligent Dashboard, schedules next steps, and gives the sales team visibility to operate with more context and less manual typing.

What is the difference between Digital Employee and chatbot?+

Chatbots answer questions in a limited flow. A Digital Employee understands context, uses memory, integrates tools, updates systems, and takes actions within defined rules. It's not just a chat screen: it's an AI execution layer connected to the company’s work.

Does XMACNA serve SMEs, chains, and large companies?+

Yes. XMACNA works with businesses at different stages of digital maturity: SMEs looking for a practical way to get started with AI, chains that need consistent operations across locations, and large companies seeking innovation, system integration, custom software, and process modernization with AI.

Does XMACNA have proven results?+

Yes. At Rede Supera, the Digital Employee doubled scheduled visits and effective contacts (+100% in each) against a control group. At Instituto Mix, contacts scheduling visits increased from 1 to 6 out of every 10. At Plataforma Redigir, AI application reached 30% improvement in the company’s key KPIs.

How much does a Digital Employee cost?+

The investment depends on the process and integrations: each project is scoped during the free assessment. As a guide, the cost is a fraction of hiring and training an in-house team for the same operation. The site’s ROI calculator can help you estimate the return.

How long does it take for a Digital Employee to start operating?+

Typical projects go from assessment to launch in a few weeks: consultation and analysis, process design, development and testing, and a supported rollout. Operations begin under supervision, and the Intelligence Cycle keeps improving performance after launch.

Are my data safe with a Digital Employee?+

Yes. Operation data is stored in dedicated cloud infrastructure with controlled access and is only used to execute and improve your process. XMACNA complies with LGPD and formalizes confidentiality in the contract.