Responds on WhatsApp, 24/7
The Digital Employee immediately receives customer messages — late night, weekends, during campaign peaks. It reads VTEX catalog, answers questions, and keeps the conversation active, with no queues.
01 · Responds
Integration · VTEX
VTEX with AI THAT SELLS
XMACNA's VTEX with AI integration doesn't replace your platform — it enhances it. VTEX organizes catalog, orders, and inventory efficiently but does not serve, qualify, and sell on WhatsApp when the customer reaches out at 22h. That’s the job of the Digital Employee: it chats, closes, and returns everything to VTEX pre-filled — lead, stage, and rating. You keep using VTEX. Just add the AI you were missing.
zero reworkdata goes into VTEX automatically, no one types
24/7serves and sells on WhatsApp when the customer reaches out
without changing toolsthe Digital Employee adds, doesn’t replace VTEX
From SDR to CRM
See how the magic happens.
Keep using VTEX. Just add the AI that serves, sells, and returns pre-filled data.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
VTEX with AI: what changes when the integration serves and sells for you.
VTEX is a great e-commerce platform — it stores catalog, processes orders, and manages inventory. But no platform initiates conversations with customers who ask "is this product still available?" on WhatsApp and disappear if no one responds. VTEX organizes; it does not serve or sell alone. XMACNA’s Digital Employee fills exactly that gap — and everything it handles goes back into VTEX pre-filled.
Before
VTEX alone registers the order but doesn’t respond to WhatsApp messages received at 22h.
After · XMACNA
VTEX + XMACNA Digital Employee replies instantly, 24/7, and closes the sale before the customer gives up.
Before
VTEX alone stores the catalog but doesn’t qualify or answer questions blocking the purchase.
After · XMACNA
VTEX + XMACNA Digital Employee understands intent, recommends the right product, and guides through checkout.
Before
VTEX alone depends on someone typing the lead and stage after the conversation.
After · XMACNA
VTEX + XMACNA Digital Employee returns contact, stage, and rating already filled in VTEX, in real time.
Before
VTEX alone shows abandoned carts but doesn’t follow up with drop-offs.
After · XMACNA
VTEX + XMACNA Digital Employee reopens WhatsApp conversations, recovers sales, and updates VTEX.
Without changing tools: the Digital Employee chats, VTEX receives ready information.
You don’t migrate data, turn off VTEX, or change how your team works. XMACNA plugs the Digital Employee into your active VTEX and it starts doing what the platform alone can’t — feeding VTEX with every conversation.
From question to closed order
It understands what the customer wants, recommends the right product, shows price and availability, and guides to checkout — qualifying those near buying and prioritizing sales that make the human team’s time worthwhile.
02 · Qualifies and sellsAll pre-filled, no rework
Each conversation becomes contact, stage, and rating back in VTEX and on the Intelligent Dashboard in real time. Your team opens the platform and the data is there — no manual typing.
03 · Returns to VTEXWhat matters to know.
Do I need to replace VTEX to use the Digital Employee?+
No. XMACNA’s VTEX with AI integration adds to what you already have. You keep VTEX; the Digital Employee serves and sells on WhatsApp and returns everything pre-filled to the platform.
What does the Digital Employee do that VTEX alone does not?+
VTEX organizes catalog, orders, and inventory but does not converse with customers. The Digital Employee serves on WhatsApp 24/7, qualifies, recommends, closes sales — and updates VTEX with every interaction.
How does data return to VTEX?+
In real time via native API integration. Each conversation, contact, stage, and rating are recorded back into VTEX and the Intelligent Dashboard — no manual CSV or typing afterwards.
Does it work with my existing VTEX store?+
Yes. XMACNA plugs the Digital Employee into your active VTEX without migration or downtime. We start with a free assessment of your biggest sales bottleneck.
Keep exploring.
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