Plugged into your TOTVS
XMACNA connects the Digital Employee to your TOTVS via native integration. No system switching, no redoing registrations, no new tools to learn — the ERP remains the single source of truth.
01 · Connects
Integration · TOTVS + AI
TOTVS with AI INTEGRATED
The TOTVS integration with AI doesn’t replace your ERP — it adds to it. You keep using TOTVS, which manages registration, orders, and finance as always. What’s missing is someone who serves, qualifies, and sells: a Digital Employee from XMACNA joins WhatsApp 24/7, talks with the customer using your brand’s voice, and sends everything back to TOTVS already filled out — lead, stage, and rating. No tool switching, no retyping.
Keep using TOTVSno system migration or data loss
Serves on 24/7WhatsApp answered instantly, day and night
Returns completedlead, stage, and rating automatically go into TOTVS
From SDR to CRM
See how the magic happens.
TOTVS organizes. The Digital Employee serves, sells, and returns the ready data.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
TOTVS with AI: the ERP organizes, the Digital Employee serves and sells.
The TOTVS integration with AI fills the gap the ERP doesn’t cover. TOTVS is great at storing registration, orders, and finance — but it doesn’t open WhatsApp at 21h, can’t answer customer questions, nor qualify leads from ads. That work falls to busy people, and what gets missed disappears. The Digital Employee from XMACNA takes exactly that part: chats, sells, and returns every piece of data to TOTVS without anyone typing.
Before
TOTVS alone: stores registration, but doesn’t open WhatsApp to talk to customers.
After · XMACNA
TOTVS + XMACNA Digital Employee: serves instantly, 24/7, and records the conversation back in TOTVS.
Before
TOTVS alone: ad leads enter the funnel only when someone has time to register.
After · XMACNA
TOTVS + XMACNA Digital Employee: qualifies leads in conversation and creates the record in TOTVS in real time.
Before
TOTVS alone: someone has to stop to type every interaction, delaying the pipeline.
After · XMACNA
TOTVS + XMACNA Digital Employee: returns contact, stage, and rating already filled out — no extra work.
Before
TOTVS alone: organizes what already happened but doesn’t drive sales forward by itself.
After · XMACNA
TOTVS + XMACNA Digital Employee: leads the conversation, advances the stage, and delivers the hot lead to the team.
TOTVS integration without changing tools, in three steps.
You don’t migrate anything or affect operations. XMACNA plugs the Digital Employee into your company’s WhatsApp and connects the data flow to your TOTVS via native integration. ERP users keep using it the same way — but now registration comes filled out.
Chatting on WhatsApp 24/7
It answers every message instantly, clears doubts, qualifies, and advances the sale in your brand’s voice — at midnight, on weekends, during campaign peaks. The customer doesn’t wait for someone to open WhatsApp.
02 · Serves and sellsData goes into TOTVS automatically
Each chat becomes a lead, stage, and rating inside your TOTVS, in real time. You open the ERP and the pipeline is already updated — with no typing and no extra work.
03 · Returns filledWhat matters to know.
Do I need to switch TOTVS to use the Digital Employee?+
No. The TOTVS integration with AI adds to your ERP, it doesn’t replace it. You keep using TOTVS and the Digital Employee just adds service and sales on WhatsApp, sending data back to TOTVS.
How does the chat data return to TOTVS?+
With each WhatsApp chat, the Digital Employee records contact, stage, and rating inside your TOTVS, in real time and via native integration — no manual CSV, no retyping.
What does the Digital Employee do that TOTVS alone can’t?+
TOTVS organizes registration, orders, and finance, but doesn’t serve or sell alone. The Digital Employee chats on WhatsApp 24/7, qualifies leads, advances sales, and sends everything filled back to TOTVS.
Will I have rework typing the chat into TOTVS afterwards?+
No. That’s the point: the Digital Employee returns lead, stage, and rating already filled in TOTVS in real time. No one needs to stop and manually register interactions.
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