Pain · Lost enrollment in funnel

Enrollment lost in the SILENCE

Lost enrollment is almost never lack of interest: the parent visited, liked it, took the form — and no one followed up in time. While your secretary is chasing a hundred things, the family's doubt turns into insecurity and the spot becomes an enrollment at the school next door. The Digital Employee from XMACNA reapproaches this responsible person at the right moment, answers the tuition objection and closes the enrollment that was about to slip away — without relying on someone to remember.

Moreenrollments closed
Moremargin preserved
24/7reapproach at the right moment
From SDR to CRM

See how the magic happens.

More enrollments closed.

  1. 01 Message

    Client contacts via WhatsApp, voice, or active campaign.

  2. 02 Context

    The Digital Employee reads history, memory, and data from the Intelligent Dashboard.

  3. 03 Decision

    It chooses the next action: reply, qualify, schedule, collect, or escalate.

  4. 04 Record

    The conversation turns into structured data, private notes, and updated opportunity.

  5. 05 Control

    Your team takes over when a human is needed, already with full context.

Where enrollment cools down

Every lost enrollment dies here: visit done, form taken, no one follows up.

The parent didn't give up: they were waiting. Each day that passes between visit and contract is another family reconsidering, comparing prices, and listening to competing schools. The Digital Employee takes over this window: follows each responsible person from visit to contract, reapproaches at the time the family responds and resumes the conversation exactly where it left off — so no enrollment dies from silence.

Before

Follow-up by secretary

After · XMACNA

Follow-up by DE

Before

Generic discount

After · XMACNA

Intelligent discount

Frequently asked questions

What matters to know.

How to recover a lost enrollment in follow-up?+

The Digital Employee reapproaches the contact who disappeared after the visit, resumes context, addresses the tuition objection and guides toward signing — at the time when the family really appears.

Why do so many families disappear after visiting the school?+

Because follow-up depends on an overloaded secretary who forgets. The Digital Employee from XMACNA follows each responsible person step by step and EXECUTES the reapproach — without letting anyone cool down.

Does it work for school chains and education franchises?+

Yes. At Instituto Mix (education), 6 out of every 10 contacts started scheduling visits — before it was 1 in 10. One Digital Employee maintains the same reapproach standard across all units.

Does it close the contract and integrate with the school's system?+

Yes. It generates the contract, sends it for digital signature and logs everything in the Intelligent Dashboard, integrating with the school ERP (Sponte, TOTVS Educação, Class App) via API.

Next readings

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