Learns each condominium's rules
The Digital Employee learns each building’s rules — common area booking, hours, regulations, how to issue the 2nd copy — and serves the resident within that condominium’s allowances.
01 · Connects
Sector · Condominium Management
AI for condominium management resident served, concierge FREE
AI for condominium management is a Digital Employee from XMACNA that takes the janitor, concierge, and the building manager off an overloaded WhatsApp: it serves the resident 24/7, sends the 2nd copy of the boleto immediately, books the party room and grill according to the rules, records incidents and complaints, and answers regulation questions — in your manager's voice. What needs human attention, it escalates to the right person with the history ready; the rest it handles alone and records in the Intelligent Dashboard.
2nd copy of boleto immediatelysends boleto and payment line automatically, without interrupting the administrator
Common area booking without waitingbooks party room and grill according to rules and confirms resident's date immediately
Incident recorded and escalatedlogs complaint, generates protocol, and escalates to the right person when human attention is needed
From SDR to CRM
See how the magic happens.
Resident served immediately, 24/7. Janitorial and concierge out of WhatsApp, free for the building.
-
01
Message
Client contacts via WhatsApp, voice, or active campaign.
-
02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
-
03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
-
04
Record
The conversation turns into structured data, private notes, and updated opportunity.
-
05
Control
Your team takes over when a human is needed, already with full context.
From janitorial stuck in WhatsApp to resident served immediately, 24/7.
Today each "send the 2nd copy of boleto," each "can I book the party room for Saturday?" and each noise complaint falls on WhatsApp of concierge, janitorial or direct to building manager — and questions arriving at 22h go unanswered until office hours. The Digital Employee takes over the entire conversation, solves what can be solved and calls a person only when truly necessary.
Before
Resident requests the 2nd copy of boleto and waits for someone from management to have time to send it
After · XMACNA
Sends the 2nd copy and payment line on WhatsApp immediately, 24/7, without interrupting any work
Before
Party room booking turns into message exchange until date, rules, and availability are confirmed
After · XMACNA
Confirms availability, applies condominium rules, and books the common area within the conversation
Before
Complaints and incidents get lost in concierge’s WhatsApp with no record or protocol
After · XMACNA
Logs the incident, generates protocol, and escalates to the right person with resident history ready
Before
Question about regulation arrives after hours and goes unanswered
After · XMACNA
Answers what the regulations allow — moving hours, pets, renovations, visitors — immediately, even at night
How AI for condominium management serves the resident and frees the team end-to-end.
You don’t change the management system nor the building routine. XMACNA connects the Digital Employee to the routine you already use and it takes over the resident’s WhatsApp, from boleto to incident.
Handles boleto, booking, and incident
Sends the 2nd copy instantly, books the party room and grill within the rules, logs complaints and incidents with protocol, and answers regulation questions — in your manager’s voice, without removing concierge or janitorial from the building.
02 · ExecutesCalls a person only when necessary
What requires human attention — leaks, neighbor conflicts, decisions by the building manager — it escalates to the correct person with the resident's history available via Long-Term Memory and logs each interaction in the Intelligent Dashboard.
03 · Escalates and recordsWhat matters to know.
How does AI for condominium management serve the resident 24/7?+
The Digital Employee takes over the condominium’s WhatsApp and chats with the resident anytime: sends the 2nd copy of boleto, books common areas, records incidents, answers regulation questions — without pulling janitorial, concierge, or building manager away from their tasks.
Does it send the 2nd copy of boleto by itself?+
Yes. When the resident requests, it sends the 2nd copy and payment line instantly on WhatsApp, even after hours — and logs the request in the Intelligent Dashboard, with no one from management stopping to do this.
How does booking the party room and grill work?+
The resident requests it via chat, the Digital Employee checks availability, applies that building’s rules — advance notice, fee, per-unit limits — and confirms the common area booking immediately. If approval is required, it escalates to the responsible person.
And when an incident requires a person?+
It logs the incident or complaint, generates a protocol, and when human attention is needed — leaks, neighbor conflicts, building manager’s decisions — escalates to the right person with the resident’s history ready. Nothing gets lost in concierge WhatsApp.
Is it suitable for property managers with multiple buildings?+
Yes. It works for managers overseeing multiple buildings at once: each condominium has its own rules, common areas, and regulations, and the Digital Employee serves each resident according to their building’s rules, without mixing.
Keep exploring.
Powered by Leading AI
Integrating the world’s most advanced models
to deliver extraordinary results in your Digital Employee.
OpenAI
Microsoft Azure
Google
Anthropic
Meta
X.AI
DeepSeek
Combining the best of each model for superior results.
Ready to see your Digital Employee working?
Free assessment. In 30 days it is answering customers.
Still unsure where to start? Take the AI Assessment — 7 questions, 90 seconds, free.