LGPD first
DE asks for explicit consent before collecting any clinical data.
01 · CONSENTS
Sector · Health
AI for clinics: full schedule, EMPTY CHAIR no
More than a WhatsApp chatbot for medical clinics, XMACNA’s AI solves the hardest problem: the patient who doesn’t confirm, misses the appointment, and leaves the chair empty on a day with a waiting list. Your reception can’t keep up with calling each patient, reminding, rescheduling, and still attending those who show up at the desk. This Digital Employee schedules the appointment on WhatsApp instantly, confirms attendance before the date, and reschedules by itself when someone was going to miss it — in your clinic’s voice, 24/7. Reception gets off the phone and the schedule comes full to the shift.
24/7no vacations, no days off
On the spotfaster than human
In 5 yearsAI is a basic requirement
From SDR to CRM
See how the magic happens.
Less no-shows, more occupancy.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
Clinic AI starts where it hurts: the chair that cools off between booking and confirmation.
You don’t lose the patient when booking — you lose them in the silence between the booking and the date, when no one calls to confirm and the absence is only noticed after the appointment time has passed. Every empty chair means a doctor standing idle and a patient on the waiting list left out. The Digital Employee closes this gap: confirms attendance before the date, and when the patient reports they won’t come, reschedules immediately and frees the slot for the next one — without reception stuck on the phone chasing people.
Before
No-show without confirmation
After · XMACNA
DE confirms 24h before
Before
Slot not filled
After · XMACNA
DE calls next in line
Before
Pre-appointment without anamnesis
After · XMACNA
DE collects symptoms
Patient data is not a lead. And we treat it as health data, not just a contact.
You won’t put your patient’s conversation into a tool that treats health data as just another name on a list. The Digital Employee is born LGPD-by-design: it asks for explicit consent before storing any sensitive information and encrypts everything in transit and at rest. Your clinic chats with patients on WhatsApp without legal risk — secure in service and compliance.
Guided anamnesis
Symptoms, allergies, history. Doctor receives a summary before the consultation.
02 · COLLECTIONMedical Record
Integrates with iClinic, Doctoralia, ClinicWeb, Memed.
03 · INTEGRATEWhat matters to know.
How does AI for clinics reduce no-shows?+
It confirms the presence with the patient before the date. Those who don't confirm are rescheduled and the slot opens up for the next on the list — the chair never sits empty waiting.
Does it work for any specialty?+
Yes. We already operate in dentistry, dermatology, gynecology, and physiotherapy. The Digital Employee adapts to your schedule and your care protocols.
Does it integrate with the clinic's system and the health plan?+
Yes. It connects to your management system and validates eligibility with the health plan before confirming the appointment — without the reception having to check manually.
Is it secure with the patient's health data?+
Yes, LGPD-by-design: explicit patient consent and encryption in transit and at rest for all sensitive health data.
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