Hooks into your clinic’s schedule
The Digital Employee sees your appointments, session length, and session type — online, in person, or both — and books and reschedules according to your rules.
01 · Connects
Sector · Psychology and Therapy
AI for psychologist: schedules and reminds, you take care of the PATIENT
AI for psychologist and psychology clinic is a Digital Employee from XMACNA that takes scheduling off your shoulders: it books and reschedules sessions on WhatsApp, reminds the patient before the appointment, answers questions about price and type — online or in person — outside office hours, and, when you decide, gets back in touch with those who paused and agreed to receive messages, using the text you approve. All discreetly, speaking in your clinic’s voice. The first contact gets a reply according to the service you set up and, when someone cancels, the Digital Employee can offer available times according to your schedule and rules to people who agreed to be contacted.
Books and reschedules sessions on WhatsAppbooks, cancels and confirms appointments within your rules, without stopping your sessions
Reminder and confirmation before each sessionasks patients to confirm and flags who hasn’t replied, so you decide under your own policy
Discreetly answers price and type questionsclarifies pricing and online or in-person availability—even at night, speaking in your clinic’s tone
From SDR to CRM
See how the magic happens.
You step away from WhatsApp between sessions. Scheduling and reminders run discreetly, and follow-ups happen only when you decide.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
From WhatsApp stealing your time between sessions to a schedule run by your rules.
Today each "what's the session price?", each "do you offer online sessions?" and each rescheduling reaches your phone in the middle of the day — and the first contact message arriving at 22h goes unanswered until you find a break. New therapy patients often quit if no one replies promptly. The Digital Employee discreetly handles this chat and lets you focus on the patient in front of you.
Before
First contact messages at night asking for price and gets no answer until the next day
After · XMACNA
Answers price and session type outside office hours, discreetly, and offers an available time
Before
Booking and rescheduling sessions turns into message exchanges on your phone between patients
After · XMACNA
Schedules and reschedules the next available slot independently, without interrupting your service
Before
Patient forgets, misses session, and slot remains empty without notice
After · XMACNA
Reminds and asks for confirmation before each session — without a reply, your own confirmation policy applies
Before
Price, online or in-person, and approach questions arrive outside hours and cool off
After · XMACNA
Answers price, session type and how the first session works outside office hours, using the answers you approved
How the AI for psychologist manages appointments and patients end-to-end.
You don't change your system or clinic routine. XMACNA connects the Digital Employee to the schedule you already use and it takes over the WhatsApp from first contact to the follow-up reminder you approve — always discreetly.
Schedules, reminds, and answers questions discreetly
Books sessions on WhatsApp within your rules, reminds patients before appointments, asks for confirmation, reschedules those who need it and answers price and session type questions — in your practice’s tone, using approved administrative messages and minimum necessary data. Anything outside the rules is referred through the agreed channel, with an owner and service hours defined.
02 · ExecutesKeeps neither appointments nor patients slipping away
Last-minute cancellation? If your schedule and rules allow it, it offers the slot to people on the waiting list who agreed to be contacted. Getting back in touch with someone who paused therapy? Only when you decide: it sends the message you approved, only to people who agreed to receive it, never mentioning anything from sessions, and logs the reply on the Intelligent Dashboard.
03 · Openings and follow-upsWhat matters to know.
How does the AI for psychologists book and reschedule sessions on WhatsApp?+
The Digital Employee chats on WhatsApp, checks your schedule and books the session in an open slot, within your rules. When the patient needs to reschedule, it looks for the next open slot and reschedules in the same conversation; anything outside the rules goes to you. All without interrupting your sessions and without including session content in approved administrative messages.
Does it help reduce no-shows in my schedule?+
It can help. It reminds the patient and asks for confirmation before the session. Without confirmation, the session is not cancelled automatically: your own policy applies. If you release the slot, the Digital Employee can offer it to your waiting list, to people who agreed to be contacted, with no guarantee that the slot will be filled or that the person will show up.
Does it answer price and session type questions?+
Yes. It gives the price range you configure, whether you offer online, in-person, or both, and explains how the first session works — even at night. When topics require your input, it carefully explains and promptly offers an appointment.
Does the service keep the discretion psychology requires?+
It does. The Digital Employee communicates in your clinic’s tone without exposing session contents or anyone’s reasons. It manages scheduling, reminders and the follow-ups you approve — clinical matters remain strictly between you and the patient.
Can it get back in touch with patients who paused therapy?+
Only when you decide. Getting back in touch is your call: the Digital Employee sends a neutral message you approved, only to people who agreed to receive messages from the practice, without mentioning session content, and logs every reply on the Intelligent Dashboard.
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