We map your flow and bottleneck
We find where the current bot flow stalls, where leads go cold, and which area — qualification, scheduling, follow-up — uses the most team time. No setup needed from you.
01 · assessment
Comparison · ChatGuru
Having a flow isn’t having someone who executes. The alternative to ChatGuru that EXECUTES
The best alternative to ChatGuru is to stop relying on a fixed flow and start having someone who really EXECUTES. ChatGuru provides a bot flow builder: you design each path and program each response — but when the customer steps outside the script, the flow stalls and the lead goes cold. XMACNA operates for you a Digital Employee with real AI that decides in context, integrates your systems, and EXECUTES end to end — qualifying, scheduling, and closing, even off script. You don’t build the tool: you hire the ready operation.
Decides in contextdoesn’t stall off script
Executes end to endqualifies, schedules, and closes
Operation includedwe operate, you don’t build anything
From SDR to CRM
See how the magic happens.
Bot flow follows the script. The Digital Employee decides and executes.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
Having a flow means having a script. Having someone who executes is a different matter.
ChatGuru solves part of it: it gives you a builder to create the bot flow, send messages, and manage WhatsApp. But a flow is a script — someone must foresee every path, and when the customer writes something unexpected, the bot loops, repeats the menu, or just stops. The question changes from "how do I build the flow" to "who decides and executes when the conversation leaves the script?" That’s where the comparison below comes in.
Before
You build and maintain every bot flow path
After · XMACNA
XMACNA delivers the trained and operating Digital Employee for you
Before
Fixed flow stalls or repeats menu when customer deviates from script
After · XMACNA
Real AI understands text, audio, and intent — decides in context, off script
Before
Sends programmed sequences, identical for everyone
After · XMACNA
Decides next action case by case and EXECUTES — qualifies, schedules, and closes
Before
Integration requires webhook and manual flow adjustment
After · XMACNA
Integrates your CRM and systems and executes the action end to end, autonomously
Leaving ChatGuru without interrupting service — the alternative that executes.
You don’t migrate a flow: you gain a new team member. In the free assessment, XMACNA identifies what your service does today, recreates the operation with real AI, and activates the Digital Employee in the area that wastes the most time — without leaving any customer unanswered during the switch.
The Digital Employee learns your brand
We train the Digital Employee on voice, rules, and process, integrate your CRM (HubSpot, Pipedrive, RD, or Salesforce), and Long-Term Memory stores each customer's history.
02 · TrainingStarts operating, you monitor
The Digital Employee takes over WhatsApp, decides in context, and executes end to end 24/7, passing to humans only what requires human intervention. Every conversation becomes a contact, stage, and note in the Intelligent Dashboard.
03 · DeployWhat matters to know.
Why is XMACNA an alternative to ChatGuru?+
Because ChatGuru delivers a bot flow you build and maintain. XMACNA operates for you a Digital Employee with real AI that decides in context and EXECUTES end to end — qualifying, scheduling, and closing, even when the customer leaves the script.
I already use ChatGuru. Will I lose what I have?+
No. In the assessment, we identify your current service and flow, integrate your CRM, and activate the Digital Employee without any service interruption during the switch.
What’s the difference between a bot flow and the Digital Employee?+
A bot flow follows a fixed script: it stalls or repeats the menu when the customer goes off script. The Digital Employee understands text and audio, interprets intent, decides the right action, and EXECUTES — recording everything in the Intelligent Dashboard.
Do I need to know how to build a flow to use it?+
No. That’s the point: you don’t build or maintain the flow. XMACNA trains and operates the Digital Employee for you; you just track results through the Intelligent Dashboard.
Does it work with my customer support team?+
Yes. It absorbs repetitive tasks 24/7 and delivers to your team only what is worth a person’s time — with full history at hand. At Rede Supera, there were +100% visits scheduled vs. control group.
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